UMKC Instructional Technology

☎ (816) 235-6700


Support Solutions

Professional Caption Integration

Using Closed Captioning in VoiceThread

Using closed captioning

You can add closed captioning to any video or audio slide, or to any video or audio comment.

Professional caption integration

If your institution has a license with 3Play Media, Amara, Automatic Sync, Cielo24, or Verbit, then you can integrate that license with VoiceThread to enable one-click professional captioning. If this option is available to you, then you will see the option to use a Transcription Service in the caption dialog. Simply select the priority level from the menu (if available), and then click on the green arrow next to the caption service you want to use. Your slide or comment will be captioned automatically as soon as your caption provider completes the request.

Note that wait times may vary from several hours to several days depending on the service.  While the caption file is processing, you’ll see a clock icon next to the caption service in this interface.  Once the caption is complete, you’ll see a check mark instead. You will also receive an email notification from VoiceThread once the caption is available to view.

Learn more about setting up a closed caption integration here.

Support Contacts

UM System eLearning
☎ (855) 675-0755

UMKC Technology Support Center
☎ 816.235.2000
Technology Support Center