The Future of the Student Information System (SIS) Enterprise Resource Planning (ERP) Initiative
The Strategic Project Management Office of the University of Missouri System, in cooperation with the four campuses, is planning the future of UM’s Student Information System (SIS) Enterprise Resource Planning (ERP). Check below for the most recent project status update and for Frequently Asked Questions about the SIS ERP.
The “Missouri Model” will be a framework for a student information system that promotes student success and facilitates lifelong learning from the prospective student through alumnus while recognizing unique student populations.
Define and develop a scalable, adaptable, and sustainable integrated system of software, tools, and common practices that meet the critical needs of the University of Missouri System as a whole and each campus individually.
Most Recent Project Update from the UM System office: June 7, 2018
Last month’s accomplishments (May 1-May 30):
- Date Alignment project
- Met with Financial Aid and Registrars to identify which dates can be aligned. This concluded meetings with all functional areas (Admissions, Cashiers, Financial Aid, and Registrars).
- These discussions helped identify additional operational dates; provided context about the importance of each date and the relationship to other dates; highlighted the need to bring the four functional areas together to make informed recommendations; and emphasized the need to have a clear goal in mind (e.g., facilitating cross-campus enrollment) when considering date alignment.
- IT Cost Investigations (Ben Canlas lead)
- OCR technology
- Questionnaire responses, transcript volumes and user account needs have been sent to Hyland (OCR vendor). This provided Hyland the information they need to generate cost estimates.
- Cost estimates from the 2015 investigations into OCR have been sent to Gary Allen.
- Deteriorating Transcripts
- JoAnn Looten, Director of Records Management for UM, has been contacted and is aware of the need.
- Impacts on Department and/or Faculty
- A charter was finalized regarding the course proposal process for Study Abroad at MU (see below for details about importance of this to the SIS ERP).
- An updated report was prepared for Dr. Choi and sent May 9, 2018. A meeting was held to discuss the report. The following were identified as high impact projects:
- Alignment of key academic and operational dates.
- Redesigning scholarship management processes (e.g., load department decisions, liaison with AUs for scholarship awards).
- Continued investigations into optical character recognition software with cost estimates.
- Examination of each campuses’ residency processes.
- OCR technology
This month’s work (June 1-June 30):
- The Directors from all the functional areas will convene on June 12. Through the discussions with all functional areas, it has become clear that it will be necessary to decide, with all four functional areas, which dates are key (which is dependent upon the goal of alignment, e.g., facilitating cross-campus enrollment), what issues exist that make date alignment difficult, management strategies for the issues, and next steps. The meetings’ outcomes will be shared with Dr. Choi by June 22.
- IT Cost Investigations. JoAnn Looten will attend a standing Student Records meeting to determine current state of the transcripts – storage location, what climate control is in place, etc.
- A project commenced on June 5 with the goal of redesigning the course proposal process for Study Abroad at MU. During the initial phase of the SIS ERP project, Cashiers at MU noted that because Study Abroad is not centralized (some academic units have their own Study Abroad programs), information may not be consistent, which includes information about fees related to Study Abroad. The Study Abroad course proposal process begins with learning the basics of study abroad, which necessarily includes cost. The project facilitator will ensure that costs become a point of discussion during the project and will consult with MU Cashiers as needed.
- Using the specific outcomes from SIS ERP Phase I outcomes regarding scholarship management, a project charter will be drafted and shared with the financial aid directors so that work can commence on redesigning processes related scholarship management.
- Schedule. Having priority projects with expected deadlines is helpful. To maintain this, it will be necessary to meet regularly with the project sponsors.
- The full task force and smaller teams assigned to take on the projects will likely need input and direction from leadership groups such as the IFC, CFOs, Chancellors, Provosts, etc. Some of those groups do not meet frequently and it can be difficult to find the time necessary because of their schedules. Strategies will need to be developed to do this and possibly expedite decision-making.
- There are many efforts underway at the System level and on the campuses that potentially impact this effort, or vice versa. We will need to rely on leaders to help identify those connections so we are effectively using our resources.
- With only a facilitator and one project manager, it may only be possible to tackle 2 possibly 3 efforts at one time. If this is acceptable, the project is resourced appropriately.