Students will be introduced to BioSig-ID through a dedicated BioSig Enrollment course. This is a central Blackboard location to explain BioSig-ID and take care of the initial enrollment. As a student, you will be added to the BioSig Enrollment course several weeks before the start of term to allow ample time for enrollment and authentication practice. Student support for using BioSig-ID will be available through the ITS Help Desk. There will be no additional cost to students using BioSig-ID.
During enrollment, you will create a unique password using your mouse, stylus, or touch pad. You draw this password three times to create a profile. BioSig-ID captures your unique movements including direction, speed, length, angle, pressure and height as they draw the password. This movement is known as a “gestural biometric.”
With each BioSig-ID authentication attempt, data is collected around the your IP address and location, date and time of course access, password resets, and successful logins and login failures. The more data collected, the more accurately BioSig-ID can identify patterns of activity. The software is “privacy friendly” and no body part data is collected.
You will be prompted to verify your identity when first accessing your Blackboard course and possibly at the start of a quiz or exam.
It is important to remember the passwords you create with this new identification system, as you will use them for all of your online courses at UMKC. We suggest you take a screenshot or use alternative methods to remember the two passwords you will create. You may not be able to access your course without these passwords.
You may need to reset your BioSig-ID password. Perhaps you have forgotten your new password or cannot easily repeat the password you created. Watch the instruction video or follow the step-by-instructions below.
BioSig uses a self-service password reset so that you can quickly create a password that can be easily repeated and remembered. Have fun and try different passwords.
- After failing to re-create your BioSig-ID password four times, you will be prompted to enter your Click-ID password.
- Simply click on your Click-ID password and click validate.
- Once validated the user is now allowed to enroll a new BioSig-ID password
- Your password has to be drawn three times in order to accurately record the user’s gestures.
- One last step, you need to validate your new password.
- If you cannot repeat your Click-ID password four times, you will be prompted with a new Step-By-Step Guide message.
- Click on the “Send me an e-mail to reset my password” link.
- A token will be sent to the email address that you use to access your course.
- Cut and paste the token into the message box.
- You will then be prompted to enroll a new BioSig-ID password.
These brief videos show the enrollment and validation processes as you will experience them.
BioSig Enrollment Demonstration (5 min)
If you have questions about any of the information in the guides below, please contact the UMKC Help Desk at 816-235-6700 or firstname.lastname@example.org.
If you would like to request an accessibility accommodation for BioSig-ID, please contact the UMKC Help Desk at 816-235-6700 or ITS@umkc.edu.
Before beginning the enrollment process, please run the System Test to ensure your system meets the technical requirements.
If you encounter technical issues trying to enroll using a phone or tablet, the best way to troubleshoot is to switch to a full computer to complete the enrollment process. You only have to enroll one time, and then you are free to set up and use alternative devices for regular validation.
During enrollment, a photo-ID verification step will take place that requires a webcam for video and a microphone and speakers to speak with the live agent. It is helpful but not necessary to have a microphone to speak with the live agent. Alternately, you can use the Chat feature to communicate with the agent.
NOTE: During the photo-ID step, BioSig will ask for “control of your computer.” This is simply a request to access your webcam to launch an online meeting and view your photo ID to confirm your identity. At no time will BioSig have access to the files or data on your computer.
If you have continue to have problems using BioSig-ID, please contact the UMKC Help Desk.
|ITS Help Desk (24/7)||816-235-6700|
|Live Chat||Click here to chat with a support technician|
|UMKC Knowledge Base||help.umkc.edu|
|Walk-in Help||Hours: 9 AM – 5 PM, Monday – Friday
Fine Arts Building, Room 314
Call 816-235-6700 for appointment