Last updated April 2, 2018
Students will be introduced to BioSig-ID through a dedicated BioSig Enrollment course. This is a central Blackboard location to explain BioSig-ID and take care of initial registration. As a student, you will be added to the BioSig Enrollment course several weeks before the start of term to allow ample time for enrollment and authentication practice. Student support for using BioSig-ID is available through the ITS Help Desk. There is no additional cost to students using BioSig-ID.
To minimize the need for you to contact the help desk for support should you forget your password, the software registers your identity using two levels of verification: BioSig-ID and Click-ID (please note that Canvas users will not create a Click-ID).
During enrollment, you will first create a unique BioSig-ID using your mouse, stylus, or touch pad. You draw this password three times to create a profile. Holding down the left mouse button, you will draw 4 letters, shapes or numbers (house, cell number, etc.). DO NOT DRAW A CURSIVE SIGNATURE. BioSig-ID captures your unique movements including direction, speed, length, angle, pressure and height as they draw the password. This movement is known as a “gestural biometric.”
After you create your primary password, you will be prompted to create a secondary backup password called a Click-ID by selecting four characters on a virtual keyboard. Click-ID is used in cases where a user forgets their BioSig-ID password but can verify their identity with Click-ID. This prompts the system to allow a user to re-enroll a new password with BioSig-ID.
It is important to remember the passwords you create with this new identification system, as you will use them for all of your online courses at UMKC. We suggest you take a screenshot or use alternative methods to remember the two passwords you will create. You may not be able to access your course without these passwords.
With each BioSig-ID authentication attempt, data is collected around the your IP address and location, date and time of course access, password resets, and successful logins and login failures. The more data collected, the more accurately BioSig-ID can identify patterns of activity. The software is “privacy friendly” and no body part data is collected.
You will be prompted to verify your identity when first accessing your Blackboard course and possibly at the start of a quiz or exam.
At times you may need to reset your BioSig-ID password. Perhaps you have forgotten your new password or cannot easily repeat the password you created. Follow the instructions below or watch the 1-minute instruction video.
After failing to recreate the BioSig-ID password 3 times, you will be prompted to enter your Click-ID password. Simply click on your password and click “validate.” Once validated, you are now allowed to “re-enroll” your BioSig-ID password. Just like the initial enrollment, the password has to be drawn 3 times to accurately record your biorhythms. After the password has been created, you need to validate the new password.
Congratulations on resetting a BioSig-ID password.
Answers to more BioSig questions can be found on the BioSig-ID FAQ Page.
Questions about any of the information in the guides below? Contact the UMKC Help Desk at 816-235-6700 or firstname.lastname@example.org.
In accessibility situations, such as an end-user with a recognized disability, an end-user may be unable to use a mouse to create their BioSig-ID profile.
Click-ID would then become this an end user’s main identity verification system, with complex security questions as the second level of security. If an end-user is unable to do either BioSig-ID or Click-ID, the administrator can provide an exemption to not use the security software for that specific user on a case-by-case basis.
If you would like to request an accessibility accommodation for BioSig-ID, please contact the UMKC Help Desk at 816-235-6700 or ITS@umkc.edu.
If you have continue to have problems using BioSig-ID, please contact the UMKC Help Desk.
|ITS Help Desk (24/7)||816-235-6700|
|Live Chat||Click here to chat with a support technician|
|UMKC Knowledge Base||help.umkc.edu|
|Walk-in Help||Hours: 9 AM – 5 PM, Monday – Friday
Fine Arts Building, Room 314
Call 816-235-6700 for appointment